DeskMind lets you upload PDFs and websites, then creates an intelligent chatbot that answers customer questions using your own content — accurate, grounded, and trustworthy.
Free to start. No credit card required.
How do I return an item?
Order #1234 · 2 min ago
You can return items within 30 days of purchase if they’re unused and in original packaging.
Source: Refund Policy · Page 2
What are your support hours?
Just now
What is DeskMind?
DeskMind is an AI-powered customer support chatbot builder. You connect your own knowledge — PDFs, websites, docs — and DeskMind creates an assistant that answers questions using that content. No generic chatbot. No guessing. Just grounded answers with sources.
How it works
Upload PDFs or add website URLs to build your knowledge base.
Content is cleaned, chunked, and converted into searchable representations.
A visitor interacts with the chatbot on your website.
Searches your knowledge base using hybrid retrieval.
The answer is grounded in retrieved information from your docs.
Visitors can see where the answer came from for full transparency.
Features
Answer customer questions instantly with an AI assistant trained on your business knowledge.
Upload PDFs, manuals, and documents. DeskMind extracts and indexes the content for accurate answers.
Add website URLs and DeskMind automatically ingests pages, blogs, and help centers into your knowledge base.
Combines vector similarity and keyword search to find the most relevant information for every question.
Answers are generated only from your knowledge base, reducing hallucinations and improving trust.
Show visitors where answers come from, building transparency and trust in every response.
When the answer isn’t in your knowledge base, the bot honestly says so instead of guessing.
Understands follow-up questions and remembers context across the conversation for natural dialogue.
Automatically collect visitor emails when they show interest, turning conversations into opportunities.
Understand what your customers are asking with conversation analytics and top questions.
Add the chatbot to any website with a simple embed code. Works on any site with full customization.
Trustworthy AI
DeskMind searches your business knowledge base, grounds answers in retrieved information, and refuses unsupported questions. It also shows sources, protects against prompt injection in documents, and uses hybrid retrieval for better accuracy.
Answer
Based on your documentation, your refund window is 14 days from purchase. If the item is unused and in original packaging, we’ll process a refund to the original payment method within 5–7 business days.
Sources
Refund Policy — Page 3
Knowledge
Upload manuals, policies, and reports.
Add URLs and we’ll ingest pages automatically.
Structured content becomes searchable answers.
Lead Generation
When visitors show interest, DeskMind can prompt for an email and save the lead for follow-up. View captured leads in your dashboard with questions, timestamps, and source context.
Visitor asks
“Are there any discounts available?”
Bot answers
“Yes — enter your email and we’ll send the latest offers.”
Captured lead
alex@example.com — “Are there any discounts available?”
Analytics
Track message volume, top questions, and conversations over time. Use real usage data to improve your knowledge base.
Total conversations
1,284
Total messages
8,492
Top question
“What are your pricing plans?”
Embeddable Widget
Create a bot, add knowledge, customize the widget, copy the embed code, and add it to your site. The widget matches your brand and works on any page.
Widget Preview
Floating chat button
Do you offer free trials?
Yes — we offer a 14-day free trial with full access.
Source: Pricing Page
Anything else I can help with?
Use Cases
Answer product questions, return policies, and order status without human support.
Help users with onboarding, features, and troubleshooting using your documentation.
Share menus, hours, reservations, and catering info automatically.
Answer FAQs about pricing, scheduling, and service areas 24/7.
Help students and parents with admissions, courses, and campus information.
deflect common tickets and let agents focus on complex issues.
Why DeskMind
Every answer is tied to your actual documents, not generic training data.
Show customers exactly where information came from.
If the answer isn’t known, the bot says so instead of making it up.
Ignores hidden instructions inside documents to keep responses safe.
Combines vector search and keyword matching for better relevance.
Understands follow-ups and maintains context across the chat.
FAQs
Learn how DeskMind helps you build a more trustworthy support experience.
Account Options
Sign up with Google for unlimited bots, or start instantly as a guest — no Google account required.
Unlimited bots
Up to 2 bots
Start as a guest and continue with Google later — your bots stay with you.
Create your first bot, add your knowledge, and start answering customer questions automatically.